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#14929 · Bradley Hancock

Approver Removal – Mark Richards

Hello, more of a query than a request, I have received a request to remove Mark Richards as an approver…

Awaiting Customer Feedback 12/12
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#14930 · Sophie Whitaker

User unable to access approvals portal

Hi team, I’m getting a permissions error when trying to approve requests. Can you check my account and advise…

In progress 12/12
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#14931 · James Fielding

PowerBI report timing out after update

After the latest data refresh, the dashboard is timing out for multiple users. Can we investigate the query load…

Awaiting Customer Feedback 11/12
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#14932 · Ella Mansfield

Ticket email replies not threading correctly

Replies are coming through as new tickets instead of updates. Looks like headers aren’t being parsed consistently…

Open 11/12
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#14933 · Mason Clarke

SAP password reset request

Hi, I’m unable to log into SAP this morning and need a password reset. I’ve tried the usual steps with no luck…

Open 10/12
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#14926 · Lin Arthur

SQL SERVER Connection

Hi Support, our data analyst Ben Lewis is trying to connect to the backend database to pull out information…

11/12 OPEN